அதிகாரப்பூர்வ மொழிபெயர்ப்புDepartment of Government Printing-இலிருந்து, மாற்றமின்றி
A customer shall-
(a)
exercise reasonable due care in every transaction with a licencee;
(b)
report forgeries or unauthorized transactions effected to his account or facility, to the licencee, as soon as he becomes aware of them;
(c)
take reasonable measures to identify the purpose of the loan and obtain a sum of money as a loan to serve such purpose, which can be serviced without any default;
(d)
provide all information that are necessary for a licencee to grant any loan or accepting a security against such loan without undue delay;
(e)
inform the licencee of any financial difficulty that may hinder the due payment of any loan obtained as soon as possible; and
(f)
inform the licencee, at all times, of any changes made to his contact details during the servicing of any loan.