53. Responsibilities of customers

A customer shall-

exercise reasonable due care in every transaction with a licencee;

report forgeries or unauthorized transactions effected to his account or facility, to the licencee, as soon as he becomes aware of them;

take reasonable measures to identify the purpose of the loan and obtain a sum of money as a loan to serve such purpose, which can be serviced without any default;

provide all information that are necessary for a licencee to grant any loan or accepting a security against such loan without undue delay;

inform the licencee of any financial difficulty that may hinder the due payment of any loan obtained as soon as possible; and

inform the licencee, at all times, of any changes made to his contact details during the servicing of any loan.