49. Actions prohibited by a licencee

A licencee, shall not-

receive interest on any loan at a rate exceeding the maximum interest rate per annum determined in the manner specified by the directives issued under paragraph (a) of subsection (1) of section 37 and the fixed minimum rate of interest payable of such loans and credit facilities;

obtain the consent or signature of any person to a blank, incomplete or altered loan agreement, an agreement to provide any other financial services or any security document;

recover the total amount as the interest, at any time in excess of the principal amount lent;

make any false, misleading or deceptive statement to any customer or conceal any material fact from a customer;

fraudulently induce or attempt to induce any person to enter into a loan agreement or any other agreement to provide financial services or to agree to any term or condition;

discriminate any segment of population based on religion, gender or any other material factor relating thereto;

exert undue influence in lending money to any person or when recovering any such money from such person;

harass, threaten, intimidate or humiliate customers and their close relations in carrying out routine collection of loan instalments and recovery of loans or any activity prohibited by the directives issued under section 33; or

set off social security benefits for debt payments.