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Contents

Part X · Consumer Protection

34. Information with respect to levels of performance

Official English translation. The Sinhala text prevails. Open the official Sinhala text, official PDF on documents.gov.lk

(1)

The Regulation shall, from time to time, collect information with respect to—

(a)

the compensation paid by distribution licensees in terms of the regulations made under section 32, if any;

(b)

the levels of overall performance attained by such licensees in connection with the provision of electricity and electricity supply services; and

(c)

the levels of performance attained by such licensees in connection with the promotion of the efficient use of electricity by consumers.

(2)

On or before such date in each year as may be specified in a direction given by the Regulator each distribution licensee shall furnish to the Regulator such information as it may require relating to the standards, including–

(a)

as respects each standard prescribed by regulations under section 32, the number of cases in which compensation was paid and the aggregate amount or value of the compensation paid; and

(b)

as respects each standard determined under section 33, such information with respect to the level of performance attained by the licensee as may be required by the Regulator.

(3)

A distribution licensee who without reasonable cause, fails to do anything required of the licensee by subsection (2) commits an offence and shall, on conviction be liable after a summary trial before a Magistrate, to a fine not exceeding one million rupees and to an additional fine of fifty thousand rupees for each day during which such offence is continued to be committed after such conviction, which shall be paid into the Fund of the Regulator established under section 31 of the Public Utilities Commission of Sri

Lanka Act.

(4)

Subject to the provisions of section 7, the Regulator shall at least once in every year arrange for the publication in such form and in such manner as it considers appropriate, of such information collected by or furnished to it under this section, as may appear to it expedient to give to customers or potential customers of distribution licensees.

Part XI

Finance

Part XII

Miscellaneous

Part XIII

General

Part XIV

Repeals and Transitional Provisions

Schedules